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Shirley's Story: £7,500 damages after dental fitting error

Our client Shirley received £7,500 damages after her dentist fitted ceramic dental crowns rather than precious metal dental crowns that had been agreed.

Shirley contacted Longden Walker and Renney after a new dentist advised her that she needed two dental crowns re-doing after only 5 years.   The dentist who had originally fitted these crowns had promised that the crowns would last around 12 years and were made of precious metal.

Her dental records were obtained and an independent medical opinion was sought from a Dental Surgeon. This evidence confirmed that Shirley has signed a contract to have precious metal crowns fitted.  However the crowns that had been fitted were ceramic.

Based on this evidence a letter of claim was forwarded to the Dentist for negligence and breach of contract.   An admission was made by the Dentist.

We entered into negotiations with the Dentist and were able to recover the cost of the original crown fitting, the cost of the re-crowning using precious metal and compensation for the suffering endured by Shirley.  As part of the settlement agreement, all of Shirley’s legal costs and expenses were paid by the dentist.

If, like Shirley, you have suffered an injury due to dental treatment, it is important that you obtain expert legal advice as soon as possible.  

Do not hesitate to contact  Andrew Burford by email at or call us on 0191 5666 500.  Alternatively, fill in our short enquiry form and one of our specialist solicitors will be in touch.