What our clients say

I was given the details of Longden Walker & Renney as a company who could deal with a medical claim I had. I had never heard of them before, but from the moment that Alison Ainsley made contact with me, I was made to feel completely at ease. Alison was professional throughout and very thorough in every aspect of this case. I was kept up to date on a constant basis, and everything was fully explained to me in terms that I could easily understand. Even when I was getting impatient with the case, and kept ringing to see what was happening, Alison was always ready to listen & explain what was happening. I would definitely recommend Longden Walker & Renney to everyone, as the service that I received was second to none. They seem to care about each client, and they seem to understand how a client is feeling, in any event, they most certainly did with me. I cannot thank them enough for everything they did for me, especially Alison & her secretary, Maxine. They were awesome.

Mrs A

What our clients say

Thanks Neil. We will of course be sending you a thank you card when your involvement comes to an end but I feel I really need to say something. I don't know what feelings you have when you win a case but I hope you can at some point take a moment to reflect on the enormity of what you have achieved. You saw where we lived previous and also have a good idea of our financial situation before this case was won. You haven't just won a case you have ensured that my little girl will have everything she ever needs and in my opinion you have saved her from a lifetime of struggling. In all the time you have been absolutely amazing and courteous even when I have been a monumental pain when I have been frustrated and impatient. I now know and appreciate why you are so meticulous and the size of the settlement purely shows how well you know your job and what experts to use. As a family we are now so settled in our little girl's beautiful house and we are all benefiting so so much from everything you have made happen. Nothing will ever ease the pain of what has happened but thanks purely to you our child will have a quality of life that a few years ago was beyond our wildest dreams. In a nutshell Neil please take a moment to think that even though you are just doing your job there's a little girl and a family that without you would have struggled unimaginably. No words will ever be able to express how grateful we are to you Neil and I will never forget what you have done. Quite simply you are in my eyes a hero to us all. Cheers Neil

Mr P.M.

What our clients say

"Thank you does not seem enough for everything that you have achieved for me and my girls. Through the 3 or so years you have been very patient, helpful and compassionate. I am very happy to be drawing a line under it all now. I am so grateful to you".

Mrs S.M.

What our clients say

"Just to say a big "thank you" for all your expertise and hard work ... I really appreciate this and I am happy it has come to a positive conclusion. We would have no hesitation recommending your services to any friends or family in the future. Thanks again and best wishes."

Mrs D.L.

What our clients say

From the very first contact by phone nearly 6 years ago now, I found Longden Walker and Renney to be so friendly, I first dealt with Miss Abigail Price, Mr Heaviside's Assistant, and she couldn't have been more helpful and calming, as i panic a lot especially when talking with a solicitor (even when you do nothing wrong you feel guilty of something ) But she was calming and soothing and most of all friendly, I like to talk a lot and she took it all in her stride and never once pushed me or rushed me through our conversations. As for Mr Heavisides, he is totally different to what you expect or see on the tv! A very reassuring manner and voice and a good sense of humor certainly made my dealings with him very enjoyable and in fact I feel like I have now lost a friend by my case being resolved! I have always been able to contact someone at their offices when I was in panic mode about issues with my case. I always had somewhere to turn when I felt things were going nowhere, and I was always kept in the loop of what was happening throughout the whole time Longden Walker and Renney have been fighting my case. I would fully recommend this firm to anyone contemplating representation and also if you really want a fair fight and award then these guys and gals are the greatest I have dealt with. They never forgot that I was human and sensitive at any time and humoured me when needed too. I am totally going to miss our chats despite being relieved at the outcome of my case.

Ms Dixon

What our clients say

Just a quick note, firstly to say thanks for representing us at the inquest pre-Christmas, secondly to thank you for taking this case on for us. The way you’ve handled the sensitive issues surrounding my father-in-law's death and how we’ve been treat with genuine compassion as you gathered your information cannot be praised highly enough. As for the representation you gave at the inquest, it would have been a whitewash without your support. You asked the questions we needed asking and didn’t rest on your laurels when cursory answers were fired back.. probing further into the doctors psyche than we would ever have done. In this consumer led world where we’re all backs to the wall with the pressures of targets (with minimal expenditure allowed in time and cost), it was a refreshing change to be treat by someone with such compassion, professionalism and above all… care. In return for your efforts to date I’d like to offer this as a note of thanks. Something that’s not done enough in my book. Please accept it with great pride. I look forward to the dealing with you on the next stage of our journey as we fight to bring justice to those who have had a hand to play in our unnecessary loss. Thanks for your continued support.

Anonymous

What our clients say

I want to say a big thank you to Pam. My case has been handled in a very careful and professional manner. Pam has been extremely helpful and friendly, simplifying legal terms and helping me to understand every step of the process. For that, I’m grateful.

Niilantei Plange

What our clients say

Thanks firstly for representing us at the inquest pre-Christmas, and secondly for taking this case on for us. The way you’ve handled the sensitive issues surrounding my father-in-law's death, and how we were treated with genuine compassion as you gathered your information cannot be praised highly enough. As for the representation you gave at the inquest, it would have been a whitewash without your support. You asked the questions we needed asking and didn’t rest on your laurels when cursory answers were fired back, probing further into the doctors psyche than we would ever have done. In this consumer-led world where we’re all backs to the wall with the pressures of targets (with minimal expenditure allowed in time and cost), it was a refreshing change to be treated by someone with such compassion, professionalism and above all… care. In return for your efforts to date I’d like to offer this as a note of thanks. Something that’s not done enough in my book. Please accept it with great pride. I look forward to dealing with you on the next stage of our journey as we fight to bring justice to those who have had a hand to play in our unnecessary loss. Thanks for your continued support.

The C Family

What our clients say

Sincere thanks to Pam Davis, of Longden Walker & Renney for her dedication in bringing my clinical negligence claim to a satisfactory conclusion. Pam has kept me up to date on all factors of my claim, and has been there to answer any questions I needed answering as well as being supportive in all aspects of my case. No Win, No Fee, exactly explained to me with no hidden costs or expenses (unlike some legals). A true professional, Pam has worked hard on my behalf and I have no hesitation in recommending her services to any one looking for a successful conclusion. Again, many thanks to Pam and Longden, Walker & Renney. Kindest Regards

Dennis

What our clients say

I just wanted to take this opportunity to pass on my grateful thanks to Longden's for all the hard work and effort you have put in to trying to get my case off the ground for me. Due to bad luck, circumstances (and to be honest, bad timing) my original case was going nowhere until Longden's was recommended as a solicitors who could help. With your initial and instant understanding of my predicament, and your tenacious and diligent approach to seeing justice done, your team members made an excellent fist of almost guiding my case to a successful conclusion before we frustratingly had to succumb to bureaucracy and red tape. I extend my very grateful thanks to all the efforts that the team put in to helping me. You have a very professional yet approachable manner and must be a great asset to the firm. I will thoroughly recommend Longden's to anyone I come across (both privately and professionally) who might need expert legal assistance, as your "can do" attitude in difficult situations really is exemplary.

Paul Allan

What our clients say

I just wanted to take this opportunity to pass on my sincere thanks to the team at Longden Walker & Renney in Sunderland for their dedication in bringing my partner's Clinical Negligence claim to a satisfactory conclusion. The dedication and professional service of this company is second to none. Longden's kept me up to date on all factors of my claim, worked relentlessly on my partner's case with expert advice, and endured my questions and queries. Words cannot express my sincere thanks to Longden's for their dedication and understanding throughout the case, and for explaining everything in laymen’s terms to us which was greatly appreciated. Once again thank you so much.

Mr Brantingham

What our clients say

I was very happy with the service provided by Longden Walker and Renney who represented me at an inquest hearing and advised me in relating to a claim for damages arising out of Clinical Negligence. I would not hesitate to contact Longden Walker and Renney should I ever need any legal advice or assistance in the future.

David

What our clients say

Nothing will ever ease the pain of what has happened but thanks purely to you, our child will have a quality of life that a few years ago was beyond our wildest dreams.

Mr P.M.

What our clients say

I would definitely recommend Longden Walker & Renney to everyone, as the service that I received was second to none. They seem to care about each client and understand how that client is feeling.

Mrs A

What our clients say

Pam kept me up-to-date and was there to answer any questions I had, as well as being supportive in all aspects of my case. ‘No Win, No Fee’ was exactly explained to me with no hidden costs or expenses.

Dennis

What our clients say

I am delighted with the way that you, Richard, made this whole process easy for me, to the extent that I felt I had a friend working on my behalf.

Mr S.M.

What our clients say

"I received the cheque today and wanted to thank you for the excellent service you provided. Your experience, tenacity, and caring were greatly appreciated, in a situation which was most distressing. I truly do not know how I would have coped without your aid and support. I would not hesitate to recommend you and your company in future to anyone."

Mrs E Abraham

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